At ProDrone, we believe in transparent pricing and getting your gear to you safely. We are a collective of drone enthusiasts spanning the globe.
✅ The ProDrone Promise: All-Inclusive Pricing
Free Shipping. Tax Included.
The price you see is the final price you pay. We cover all shipping costs, import duties, and VAT. No hidden fees.
1. Global Warehousing & Intelligent Routing
ProDrone is a global team with inventory hubs located in multiple countries around the world. We utilize an intelligent routing system to fulfill your order.
-
Optimized Shipping: We will automatically ship your order from the nearest warehouse that has your items in stock to ensure the fastest delivery.
-
Quality Assurance: Please note that for certain high-performance models or to ensure you receive the "freshest" battery and firmware batch, we may ship directly from our central operations center near the manufacturing source.
2. Shipping Cost
We are delighted to offer Free Standard Shipping on all products, regardless of the order value or destination. We handle the logistics costs so you can focus on flying.
3. Taxes and Duties (DDP)
We operate on a Delivered Duty Paid (DDP) basis for our customers.
-
Tax Included: All applicable import duties, taxes, and VAT are already included in the product price.
-
No Extra Fees: You will not be asked to pay any additional fees by the courier or customs when the package arrives. We take care of the paperwork and the payments.
4. Order Processing Time
Once you place an order, our pilot team conducts a final check on the equipment.
-
Processing Time: Please allow 1-3 business days for us to process, test, and pack your order.
- Orders are not processed on weekends or holidays.
5. Estimated Delivery Times
We use premium dedicated shipping lines to ensure speed and security. Please refer to the following estimated delivery times:
-
United Kingdom: 7 - 12 Business Days
-
United States / Canada: 8 - 15 Business Days
-
Rest of World: 10 - 20 Business Days
*Note: While we pay the duties to speed up customs clearance, actual delivery times may vary slightly due to local carrier operations.
6. Batteries Shipping
Please note that due to strict international aviation regulations regarding lithium batteries, drones may sometimes be shipped via specialized carriers to ensure safety. This is standard procedure for high-capacity drone batteries.
Contact Us
If you have haven't received your order within 20 days of receiving your shipping confirmation email, please contact us at support@prodrone.org.uk.
