Privacy Policy
Last updated: January 28, 2026
🔒 Privacy at a Glance (TL;DR)
- Minimal Collection: We only collect data needed to fulfill your order and provide professional flight support.
- Bank-Level Security: Payments are processed via encrypted, PCI-DSS compliant providers. We never store your full card details.
- Transparency: No hidden tracking or third-party data selling. You maintain full control over your preferences.
- Global Standards: We respect UK/GDPR rights, ensuring your data is handled with pilot-level precision.
1. Overview
This Privacy Policy describes how ProDrone (“we”, “us”, “our”) protects your personal information when you visit or purchase from prodrone.org.uk (the “Site”). Our commitment to privacy is as rigorous as our commitment to flight safety.
2. Data We Collect
Device & Interaction Information
Automatically collected via secure cookies to ensure the Site loads correctly and to protect our community from unauthorized access.
Order & Support Details
When you make a purchase, we collect necessary billing and shipping info. Payment Security: Financial transactions are handled entirely by encrypted, PCI-DSS compliant gateways. ProDrone does not store your card numbers.
3. Purpose of Processing
- Fulfilling and tracking your drone equipment orders.
- Providing expert pilot support and handling technical inquiries.
- Screening for potential risk and fraud to safeguard our customers.
4. Trusted Partners
We only share data with essential partners required to deliver our professional service:
- Shopify: Our secure e-commerce foundation.
- Logistics Partners: Global carriers and regional hubs to ensure safe delivery.
- Compliance Services: Fraud screening and identity verification providers.
5. Your Rights & International Standards
We operate globally, ensuring all data transfers comply with international standards. UK/EEA residents maintain all statutory rights to access, correct, or delete their personal information.
6. Contact & Operations
Questions about your privacy? Reach our team at: support@prodrone.org.uk
Suite 2508, 25/F, Block A, International Innovation Center
1006 Shennan Avenue, Futian District, Shenzhen, China
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